Privacy Policy

Your Privacy
At Trialfacts, we are committed to protecting your privacy. We use the information we collect about you only to pass your details to clinical research organizations and to provide a more personalised online experience. Please read on for more details about our privacy policy.

What Information Do We Collect? How Do We Use It? 
When you sign up to participate in a clinical trial, we need to know your name, gender, contact number and e-mail address, as well as the answers to some trial specific questions. This allows us to determine your initial eligibility and pass your details on to the third party clinical research organization conducting the trial. The third party clinical research organization will always be clearly identified within any advertisement placed on the Trialfacts website or email alerts.

You may voluntarily sign up to our mailing list be notified about future trials as they are advertised on Trialfacts. For this service we need your basic eligibility criteria, to reduce the number of irrelevant emails sent to you, and your e-mail address, which we use to send the information you requested.

We also monitor customer traffic patterns, site usage and mailing list statistics to help us develop the design and layout of the website and mailing list.

We may also use the information we collect to occasionally notify you about important changes to the website and new Trialfacts services we think you’ll find valuable. If you would rather not receive this information, please notify us, or unsubscribe from any email we have sent you. Make sure to notify us or unsubscribe for each account or email address you have left with us.

How Does Trialfacts Protect User Information? 
Trialfacts protects your user information in securely stored formats. Apart from Trialfacts staff, and the specific third party clinical research organization you have requested your details be passed onto, your personal details are only accessible and may only be changed by someone who has access to your email account.

What About “Cookies”? 
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features designed to enhance the service we provide. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features on our website, including signing up for studies or our email alerts.

Will Trialfacts Disclose the Information it Collects to Outside Parties? 
Trialfacts does not sell, trade or rent your personal information to others, except for those parties clearly identified when you sign up for participation in a clinical study. Trialfacts may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

In Summary 
We are committed to protecting your privacy. We use the information we collect on the site to make signing up for clinical trials at Trialfacts possible and to enhance your overall online experience.

Your Consent 
By using our website, you consent to the collection and use of this information by Trialfacts. If we decide to change our privacy policy, we will post those changes on this page, so you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell Us What You Think
Trialfacts welcomes your questions and comments about privacy. Please e-mail us at [email protected]